My uploaded file contained a few documents, however my documents were not split correctly and only the first one was processed.

In this situation, your documents may not have been split correctly due to the learning phase of your documents in our system.

Like any intelligent system, our technology undergoes a learning process to better understand and accurately process various document structures.
During this initial phase, our system may encounter challenges in accurately identifying and separating individual documents within a bulk file.

If you would like us to reprocess your documents, please kindly reach out via our live support chat (located at the bottom left corner of the page) to request for reprocessing.