--- title: My uploaded file contained a few documents, however my documents were not split correctly and only the first one was processed. description: My uploaded file contained a few documents, however bluesheets did not split my documents correctly and only the first one was processed --- [Skip to content](https://help.file.ai/documents-not-split#main-content) English Show submenu for translations [Customer portal](https://customerportal.file.ai/customerportal?hsLang=en) ![fileAI Logo—White.png\]](https://help.file.ai/hs-fs/hubfs/fileAI%20Logo%E2%80%94White.png?height=40&name=fileAI%20Logo%E2%80%94White.png) Open main navigation Close main navigation - English Show submenu for translations - [Customer portal](https://customerportal.file.ai/customerportal) - Go to bluesheets.io Go to bluesheets.io Hello. How can we help you? - There are no suggestions because the search field is empty. 1. [Help Centre](https://help.file.ai/?hsLang=en) 2. [Processing Files](https://help.file.ai/processing-files?hsLang=en) 3. [Common Errors](https://help.file.ai/processing-files?hsLang=en#common-errors) # My uploaded file contained a few documents, however my documents were not split correctly and only the first one was processed. In this situation, your documents may not have been split correctly due to the learning phase of your documents in our system. Like any intelligent system, our technology undergoes a learning process to better understand and accurately process various document structures. During this initial phase, our system may encounter challenges in accurately identifying and separating individual documents within a bulk file. 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