--- title: Why is my document taking so long to process? description: It usually happens within seconds, but can sometimes take up to 24 hours, depending on the document. Our processing time is dependent on confidence scores, factored by validation logic, document quali --- [Skip to content](https://help.file.ai/why-is-my-document-taking-so-long-to-process#main-content) English Show submenu for translations [Customer portal](https://customerportal.file.ai/customerportal?hsLang=en) ![fileAI Logo—White.png\]](https://help.file.ai/hs-fs/hubfs/fileAI%20Logo%E2%80%94White.png?height=40&name=fileAI%20Logo%E2%80%94White.png) Open main navigation Close main navigation - English Show submenu for translations - [Customer portal](https://customerportal.file.ai/customerportal) - Go to bluesheets.io Go to bluesheets.io Hello. How can we help you? - There are no suggestions because the search field is empty. 1. [Help Centre](https://help.file.ai/?hsLang=en) 2. 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