- Help Centre
- Working with Processed Files
- Creating Rules
Why do I have two rules for the same supplier? Should I delete one?
If you do spot two different rules for the same supplier, you should first look into the fileAI Contact Name (BCN) to determine the correct name of the supplier as our system is case and space sensitive.
For instance, there is a difference between NextPay PH vs Next Pay PH as the latter name has a spacing between ‘Next’ and ‘Pay’, hence it is being recognised as two different suppliers. If ‘NextPay PH’ is the correct supplier name, you may go ahead to delete the rule for ‘Next Pay PH’ under the Rules tab.