- Help Centre
- Processing Files
- Common Errors
Data wasn’t extracted correctly, how should I correct this?
To rectify this, you have two options:
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Raise an Annotation Request: You can annotate your document to highlight the fields that were not extracted correctly. Our system will learn from these annotations, improving its accuracy for future extractions.
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Reach Out to Live Support Chat: You can contact our live support chat for immediate reprocessing. Please note that while this can address the current issue, it's not a permanent solution. We highly recommend annotation for long-term accuracy improvements.